Needs analysis: first contact with Digital Industry Center dedicated team to discuss customer needs and Non-Disclosure Agreement (NDA) preparation to be digitally signed. The FBK's reference point of contact for NDA is contratti.gare@fbk.eu.
Eligibility check and service definition: the Catalog lists the DI Center services available. evertheless, it is possible to discuss the definition of services not part of the Catalog yet to better meet the needs of the company. Services must still meet the following eligibility requirements:
o The solution or product must fall within the manufacturing sector;
o The solution or product must fall within the field of AI and/or robotics.
These requirements are verified through the completion and analysis of the Service Request, which asks for a description of the product or solution to be tested and a statement of whether it falls within the above areas.
Administrative and financial eligibility: to be done through the Dichiarazioni Sostitutive di Atto Notorio (DSAN) 9A/9B; 10A. The company declares the absence of conflict of interest, its size and the availability of State Aid. Please refer to the European Commission's SME definition guidelines to determine the company’s size. The company must send the digitally signed DSANs 9A/9B and 10A via PEC to dicenter-service@pec.fbk.eu.
FBK will carry out the necessary checks with the relevant departments of the public administration to ensure administrative and financial regularity.
Service Formalization: the service request is formalized through the submission to FBK by the company of the digitally signed Service Request and the preparation and digitally signing of the Service Agreement and its Technical Annex. The corresponding amount of State Aid is registered on the National Register of State Aid.
Service Delivery: the service is implemented by FBK's DI Center according to the timelines and modalities stated in the Technical Annex and with the production of expected deliverables and achievement of milestones.
End of service and feedback: once the service delivery is completed, the company is required to complete the Dichiarazione Sostitutiva di Atto Notorio (DSAN) for the end of service, and the debit note is issued. The digitally signed DSAN should be sent via PEC to dicenter-service@pec.fbk.eu.
